2023-2024学年高二试卷11月百万联考(人形图标)英语试卷试卷答案

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oIm Univerity in ne hops iwind ctherebulingsop eed toeye on the past and understand why energy conservation is important,"he says.1.Which of the following makes the city of Yazd unusual?B.Its extreme climates.A.Its long history.D.Its central geographical position.一、语法填空(在容C.Its ancient innovative wonders.1.The official visit2.Where is the opening of a wind catcher?B.Above the rooftop.greatA.Near a house's door.D.Beneath a house's windows.2.With so many pEyp windows facing the sunC.Beside the underground pools.3.While the store4.What made theA.It is surrounded by thicker walls.5.IdrC.It is built in a more complex way.D.It usually works with an irrigation system.6.In the history4.What is Parham Kheirkhah Sangdeh working on?age of ChinesA.Introducing wind catchers into today's buildings7.With all hisB.Studying the earliest wind catchers in Egypt.8.He was theC.Repairing traditional wind catchers in Yazd.D.Creating energy conservation labs at Ilam Universitynight.B9.The lecture,"We have removed our teephoenumbersaid a note on the website of a photography businwith telescoI needed to get in touch with ina hury last week.because weve noticed customerpreferto10.If you swionline,via email or by filling in the form below,"it added.Yeah,right,I thought,as I filled in the二、高频词汇1.The countronline form and hit“submit'”.Nowadays,a growing number of organisations have removed website phone numbers,or made2.We thoughthem so hard to find that they may as well not exist.This was happening long before COVID-193.He may bgenerated a wave of digital commerce.Reaching a person at places like Facebook has been so famously4.Decisionsother varidifficult that even police officers have complained.We all know why this happens.People are expensive.For COVID-stricken businesses,cost5.1efficiency is crucial.A lot of questions can be easily answered online.Still,a backlash(is6.We guarataking shape.Spain this year pushed to require companies to answer customer calls within three7.Even Afminutes,with a flesh-and-blood employee,and similar efforts are being made in the UK.The questionfuel expis:why don't more companies seize on the deepening anger caused by clueless customer services and8.We domake a competitive virtue of offering better support?depresWhile a lot of questions can be dealt with online,calling remains the first preference for9.The macustomers.Tony Hsieh,the late US founder of the online shoe and clothing corporation-Zappos,10.Fortybelieved repeat customers and word of mouth were crucial to driving sales revenues()up frombecaless than $2m to more than $1bn in just 10 years.Zappos put its phone number at the top of every三、阅读page on its website and trained staff to go out of their way to help people.Hsieh sold Zappos for $1.2bn in 2009 to Amazon,a company that also lacks phone numbers butInranks highly for customer satisfaction thanks to its online service.Few companies match the might of圈)LiAmazon but thousands could follow in the footsteps of Tony Hsieh-before governments force them into it.the kin5.What happened to the author last week?cameA.He filled in an online form by mistake.anger.B.He had the phone number of his business removed.C.He failed to contact a company by phone.A fislD.He found it hard to get in touch with his customers90toget6.What is the author's attitude toward the efforts made in Spain and the UK?withA.Supportive.B.Doubtful.C.Critical.D.Tolerant.7.Why is Hsieh's Zappos mentioned in the text?adulA.To show the company's respect for its staff.00105011shorB.To help to promote the company's products.raisC.To demonstrate Hsieh's contributions to society.berD.To provide a model for other companies to copy.8.What would be the best title for the text?WA.Email,a new bridge between business customerB.The strange death of the company phone numberpashC.Say goodbye to traditional telephone linesD.Just keep improving online services伯乐马2023年高考基本分专练·英语·第28页(共62页)
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